By using our services, you agree to the following terms and conditions:

1. Ordering:

   • All orders are subject to availability.

   • Boxes items are subject to availability. Any changes will be of equal or greater value.

   • We reserve the right to cancel or refuse any order.

2. Payments:

   • Payments must be made in full at the time of ordering.

   • We accept major credit cards and Apple Pay.

3. Shipping:

   • We aim to ship orders within 48 hours of ordering.

   • Shipping times may vary depending on the recipient's location.

4. Returns:

   • We do not accept returns unless the item received is damaged.

   • If your item is damaged, please contact us within 7 days of receipt for a replacement.

5. Cancellations:

   • Once shipped, orders cannot be cancelled.

6. Privacy:

   • We respect your privacy and only collect necessary information for order fulfillment.

   • We do not sell or share your personal information with third parties.

7. Contact:

   • If you have any questions or concerns, you can reach out to us at customerservice@unwrapamemory.com.

Thank you for shopping with Unwrap a Memory! Remember to spread joy and send memorable moments to those you care about.

Effective: May 1, 2024